Title Company Virtual Assistant
A title file depends on many small requests going out on time: payoffs, HOA documents, tax certificates, lender packages and status updates for agents and buyers. Closers and processors lose hours each day to work that needs care but not a licence.
A title company virtual assistant supports your team with that file work. Your licensed staff stay responsible for the examination, the closing and the funds.
What your VA takes on
- File opening: entering new orders and setting up the file from the contract.
- Requests: ordering and chasing payoffs, HOA documents and tax certificates.
- Document prep: assembling packages and drafts for your closer to review.
- Status updates: keeping agents, lenders and parties informed from your templates.
- Scheduling: coordinating closing times and notaries.
- Post-closing: tracking recording, policies and file completion.
A typical week
- Daily: new orders, open requests, status emails.
- Monday: closings this week and missing items.
- Wednesday: aged payoffs and HOA chases.
- Friday: post-closing follow-up and pipeline report.
Tools they work in
- Title production: Qualia, SoftPro, ResWare, RamQuest
- Communication: your secure email and client portal
- Real estate: your lender and agent contacts
The bright line
Your VA doesn't examine title, issue policies, give legal advice, act as a notary, or handle or release funds. Wire instructions are the main fraud risk in this business, so your VA should never change or send them. Those stay with your licensed staff, under your security procedures. Check your state rules and underwriter requirements before you delegate.
Compare it with a local hire using our free virtual assistant cost calculator.
Signs it is time
- Processors spend the day chasing paperwork.
- Agents call for status updates.
- Files stall on a missing HOA document.
- Volume swings make a local hire hard to justify.
What it costs
Flat monthly plans, one dedicated VA: Essentials $899/mo (20 hours a week), Executive $1,599/mo (full-time) and AI Manager $2,599/mo (full-time, AI-fluent). Worked out per hour from those published prices, that is about $10/hr, $9/hr and $15/hr all-in. Every plan includes a free shortlist of 2–3 vetted VAs in 72 hours, a $0 recruitment fee, payment only once your VA starts, month-to-month terms and a 30-day replacement. See pricing.
Smaller offices start on Essentials at $899 a month. Steady file volume usually needs the full-time Executive plan.
Your first 30 days
- Week one: system role, templates and security rules.
- Week two: file opening.
- Week three: requests and chasing.
- Week four: status updates and reporting.
Related
FAQ
Can a VA work in Qualia or SoftPro? Yes, with a restricted role you control.
Can they handle wires? No. Keep wire instructions and funds with your staff.
Is a VA allowed to touch title files? That depends on your state, underwriter and company policy. Check first.
Do you serve escrow companies? Yes, with the same limits.
What if the fit isn't right? Tell us within 30 days and we replace your VA at no cost, carrying the documented context over so you do not start from zero.
Get a free VA shortlist in 72 hours.
Tell us what you need. We send 2–3 hand-picked, vetted VAs to interview. $0 recruitment fee, and you pay nothing until your VA starts. Essentials $899/mo, Executive $1,599/mo, AI Manager $2,599/mo, month-to-month.