Virtual Assistant for Home Services Businesses
In a home services business the owner is usually on a job site while the phone rings, quotes wait to be sent and invoices go out late. A home services virtual assistant runs the office side: bookings, follow-ups, quotes, invoices and reviews, so work keeps coming in while your crews are busy.
Who this is for
HVAC, plumbing, electrical, cleaning, landscaping, pest control, roofing and general contractors, typically owner-led teams that have outgrown the owner doing the office work at night.
What a home services VA takes on
- Booking and scheduling: answering web and messaging enquiries, booking jobs into your field service software, confirmations and reminders.
- Dispatch support: keeping the schedule current, notifying customers of arrival windows and changes.
- Quotes and estimates: preparing estimates from your price book and technician notes, sending them and following up until they are won or closed.
- Invoicing and collections: invoices after each job, payment reminders, reconciling payments.
- Reviews and reputation: review requests after completed jobs, drafting replies for your approval.
- Admin: supplier orders, permit paperwork tracking, the shared inbox.
Tools home services VAs work in
- Field service management: Jobber, Housecall Pro, ServiceTitan, Workiz
- Accounting: QuickBooks Online, Xero
- Reviews and messaging: Google Business Profile, your website chat, email and SMS tools you use
Where to start
- Same-day reply to every enquiry
- Estimate follow-up
- Invoices sent the day the job is done
- Review requests after every completed job
Estimate follow-up alone often decides whether a VA pays for itself: quotes that get a second and third touch are the ones that get booked.
Pricing
Essentials $899/mo (20 hours a week), Executive $1,599/mo (full-time) or AI Manager $2,599/mo (full-time, AI-fluent). Every plan: free shortlist of 2–3 VAs in 72 hours, $0 recruitment fee, pay only once your VA starts, month-to-month, 30-day replacement. See pricing.
FAQ
Can a virtual assistant answer phone calls for my business? A VA can take calls and call-backs during your agreed hours using your scripts. Coverage depends on plan hours and time zone, so tell us your peak times.
Can a VA work in Jobber or Housecall Pro? Yes. We match on your field service software and you set the permissions.
Is a VA cheaper than an office manager? Usually, since you pay one flat monthly fee with no payroll taxes, benefits or recruitment cost. The VA works remotely, so on-site tasks stay with your team.
What if the fit isn't right? Tell us within 30 days and we replace your VA at no cost.
Get a free VA shortlist in 72 hours.
Tell us what you need. We send 2–3 hand-picked, vetted VAs to interview. $0 recruitment fee, and you pay nothing until your VA starts. Essentials $899/mo, Executive $1,599/mo, AI Manager $2,599/mo, month-to-month.