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How It Works — From Request to a Working VA in Four Steps

Four steps from first message to a VA who is productive in your business — with you in control at every one of them.

Step 1 — Tell us what you need

Fill in the short request form: your tasks, tools, hours and timing. Not sure what to hand over? Run the 20-minute delegation test from what does a virtual assistant do — list last week's work, mark what's delegatable, and bring that list. We reply personally, usually within one business day.

Step 2 — We build your shortlist (72 hours)

Within 72 hours you receive 2–3 hand-picked profiles. Every candidate has already cleared:

• Skills assessments against your brief — tools, tasks and writing quality
• Reference checks with people they've actually worked for
• A live trial task resembling the real work, so judgment is tested, not claimed

Step 3 — You meet and choose

Interview your shortlist directly. Pick the VA who fits how you work — or tell us to keep looking. There's no obligation and no charge for the shortlist. You pay only once your VA starts.

Step 4 — Onboarded and supported

We run a structured first week with you: tools and access, your processes documented, communication rhythm and escalation rules agreed (what the VA handles alone, what they draft for approval, what always comes to you first). Then the work compounds — your VA learns your business week after week.

The replacement promise

If the fit isn't right within 30 days, we replace your VA at zero cost. And because your processes and context are documented from week one, the replacement inherits the knowledge — you never pay the full restart cost that makes VA-hopping so expensive. That's the difference between a managed, dedicated service and hiring a stranger off a marketplace: when something changes, the system holds.

What "managed" means here

You work directly with your VA — no layers, no ticket queue. Behind them, our team handles vetting, cover during leave, quality support and replacements. You get a person; we guarantee the continuity. See the services or check pricing — plans run $899–$2,599/mo, month-to-month.

Process FAQ

How long from request to a working VA? Shortlist in 72 hours; most clients are onboarded and working within the first week.

Do I sign a long contract? No. Plans are month-to-month unless you choose otherwise.

Who do I talk to day to day? Your VA, directly. Our team is there for cover, quality and anything you need beyond the VA.