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Amazon Seller Virtual Assistant

Selling on Amazon is a daily operation: listings that need fixing, inventory that needs replenishing before it runs out, buyer messages with a response clock, Seller Support cases, reimbursements to chase and reports to read. Most of it is process work, and when the seller does it all, growth stalls.

An Amazon seller virtual assistant is a dedicated remote team member who runs that operation inside Seller Central and your tools, so you can spend your time on products, suppliers and strategy.

What your VA takes on

• Listings: creating and updating listings from your copy and images, fixing suppressed listings and keeping variations tidy.
• Inventory and FBA shipments: tracking stock against your reorder points, preparing shipment plans and labels, and following shipments into the warehouse.
• Buyer messages: replying inside Amazon's messaging rules from your templates, escalating anything unusual.
• Seller Support cases: opening and following up cases, keeping a log of what was asked and answered.
• Reimbursements: tracking lost and damaged inventory and filing claims within Amazon's windows.
• Reviews: using Amazon's own Request a Review button on eligible orders, never incentives.
• Advertising reports: pulling PPC reports and preparing them for your decisions, or applying the bid rules you set.
• Supplier communication: purchase order follow-up, production and shipping updates from your suppliers or sourcing agent.

A typical week

• Daily: buyer messages, account health check, stranded and suppressed listing check.
• Monday: inventory review against reorder points, purchase order follow-up.
• Tuesday: shipment plans and labels for FBA replenishment.
• Wednesday: Seller Support case follow-ups, reimbursement claims.
• Thursday: listing improvements from your list, review requests on eligible orders.
• Friday: weekly sales, inventory and ads report.

Tools they work in

• Amazon: Seller Central, with the user permissions you assign
• Research and analytics: Helium 10, Jungle Scout, Keepa
• Inventory: InventoryLab, SoStocked or your spreadsheet
• Other channels: Shopify, Walmart Marketplace and eBay if you sell there too

The bright line

Your VA works through a Seller Central user account with permissions you assign, never your own login. They do not change pricing strategy or ad budgets beyond the rules you set, and they never use review incentives or anything else outside Amazon's policies. Account health decisions and appeals strategy stay with you.

Signs it is time

• Stockouts happen because nobody noticed inventory running low.
• Buyer messages and cases pile up.
• Reimbursements go unclaimed because nobody tracks them.
• You spend more time in Seller Central than on new products.

What it costs

Flat monthly plans, one dedicated VA: Essentials $899/mo (20 hours a week), Executive $1,599/mo (full-time) and AI Manager $2,599/mo (full-time, AI-fluent). Worked out per hour from those published prices, that is about $10/hr, $9/hr and $15/hr all-in. Every plan includes a free shortlist of 2–3 vetted VAs in 72 hours, a $0 recruitment fee, payment only once your VA starts, month-to-month terms and a 30-day replacement. See pricing.

Most single-brand sellers start on Essentials; sellers with many SKUs or several marketplaces usually need a full-time Executive plan.

Your first 30 days

1. Week one: user permissions set up; daily messages and account health checks.
2. Week two: inventory tracking and reorder alerts.
3. Week three: FBA shipment prep and reimbursement tracking.
4. Week four: weekly report and listing improvement list.

Related

• Ecommerce virtual assistant
• Customer service virtual assistant
• Social media virtual assistant
• All industries we support

FAQ

Does my VA need my Amazon login? No. Add them as a user in Seller Central with the permissions they need; that keeps your account secure and inside Amazon's rules.

Can they run my PPC? They can prepare reports and apply the bid and budget rules you set. Strategy stays with you, or with an AI Manager VA if you want automated reporting.

Do they handle Walmart or Shopify too? Yes, if you sell there. Tell us your channels in your request.

Can they source products? They can research and contact suppliers on your criteria. Product decisions are yours.

Will they ask for reviews? Only through Amazon's own Request a Review feature, which keeps your account safe.

What if the fit isn't right? Tell us within 30 days and we replace your VA at no cost, carrying the documented context over so you do not start from zero.