Telemarketing Virtual Assistant
Outbound calling still works for many businesses, but few owners have time to do it consistently. It's also regulated, so a cheap dialler and a bought list can create real legal risk.
A telemarketing virtual assistant makes calls from your script, in your hours, and records every result in your CRM. You set the list source, the consent rules and the offer.
What your VA takes on
- Outbound calls: calling your approved list from an approved script.
- Warm follow-up: calling leads who have enquired or gone quiet.
- Booking: putting appointments straight in your calendar.
- List checks: checking do-not-call flags and removing anyone who opts out.
- Logging: recording every result and next step in your CRM.
- Reporting: weekly calls, conversations and bookings.
A typical week
- Daily: calling block during your prospects' hours.
- Monday: agree list and targets.
- Wednesday: script review from call notes.
- Friday: weekly results report.
Tools they work in
- Calling: Aircall, JustCall, Dialpad, RingCentral
- CRM: HubSpot, Salesforce, Pipedrive, GoHighLevel
- Calendar: Calendly, Google Calendar
The bright line
You're responsible for compliance, so check it with an adviser before calling starts. Rules include the US TCPA and National Do Not Call Registry, Canada's National DNCL, Australia's Do Not Call Register, the UK's TPS and PECR, and national rules in Europe. Your VA follows your opt-out process, and doesn't use misleading scripts or auto-dialled messages unless your adviser has cleared them.
Compare it with a local hire using our free virtual assistant cost calculator.
Signs it is time
- Leads never get a second call.
- Your sales team avoids cold calling.
- Calls aren't recorded in your CRM.
- You have no idea how many calls it takes to book a meeting.
What it costs
Flat monthly plans, one dedicated VA: Essentials $899/mo (20 hours a week), Executive $1,599/mo (full-time) and AI Manager $2,599/mo (full-time, AI-fluent). Worked out per hour from those published prices, that is about $10/hr, $9/hr and $15/hr all-in. Every plan includes a free shortlist of 2–3 vetted VAs in 72 hours, a $0 recruitment fee, payment only once your VA starts, month-to-month terms and a 30-day replacement. See pricing.
Part-time calling suits Essentials at $899 a month. A full-time caller suits the Executive plan at $1,599 a month.
Your first 30 days
- Week one: script, list source and compliance rules.
- Week two: warm follow-up calls.
- Week three: outbound calling.
- Week four: script changes and reporting.
Related
- Appointment setter virtual assistant
- Lead generation virtual assistant
- Virtual assistant vs call center
- All industries we support
FAQ
Can an India-based VA call the US? Yes, on an evening or night shift, using your phone system. Check any disclosure rules that apply to you.
Do you provide the lead list? No. You supply a lawful list, or a VA can research one for your approval.
What about accents? Listen to a recorded sample or do a live test call before you decide.
Is this a call center? No. It's one dedicated person. See our call center comparison for high-volume work.
What if the fit isn't right? Tell us within 30 days and we replace your VA at no cost, carrying the documented context over so you do not start from zero.
Get a free VA shortlist in 72 hours.
Tell us what you need. We send 2–3 hand-picked, vetted VAs to interview. $0 recruitment fee, and you pay nothing until your VA starts. Essentials $899/mo, Executive $1,599/mo, AI Manager $2,599/mo, month-to-month.