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DoorLoop Virtual Assistant

DoorLoop puts leases, rent, maintenance, accounting and tenant communication in one system. That helps only if someone keeps it current. In a small property management office, work orders sit open, tenant messages wait, and owner reports get done at the last minute.

A DoorLoop virtual assistant is a dedicated remote team member who works in your account every day and keeps those records moving. Virtual Assistant Capital is independent and is not affiliated with DoorLoop. Your VA works in your own account, with the access you choose to give.

What your VA takes on

Tenant communication: answering routine messages through the tenant portal, email or phone, from your approved answers.
Work orders: logging requests, dispatching your vendors, chasing updates and closing jobs.
Leasing: updating listings, following up with applicants and preparing renewals for your review.
Rent follow-up: reviewing balances and sending reminders on your schedule.
Bookkeeping support: coding bills, attaching receipts and preparing records for your accountant.
Owner reporting: preparing monthly statements and notes for your review.

A typical week

Daily: tenant messages, new work orders, vendor chasing.
Monday: open work order review.
Wednesday: renewals due in the next 90 days.
Rent cycle: balances, reminders and a late list.
Month end: bills, receipts and owner report drafts.

Tools they work in

Property management: DoorLoop, with QuickBooks if you use the integration
Communication: your phone or text line, email and tenant portal
Vendors: your preferred contractor list

The bright line

Your VA doesn't choose tenants, approve spending above your limit, give legal advice or handle emergencies alone. Evictions, legal notices, licensed brokerage activity and owner fund decisions stay with you.

Compare it with a local hire using our free virtual assistant cost calculator.

Signs it is time

Open work orders pile up.
Tenant messages wait until the evening.
Renewals are spotted late.
Owner reports take days.

What it costs

Flat monthly plans, one dedicated VA: Essentials $899/mo (20 hours a week), Executive $1,599/mo (full-time) and AI Manager $2,599/mo (full-time, AI-fluent). Worked out per hour from those published prices, that is about $10/hr, $9/hr and $15/hr all-in. Every plan includes a free shortlist of 2–3 vetted VAs in 72 hours, a $0 recruitment fee, payment only once your VA starts, month-to-month terms and a 30-day replacement. See pricing.

Smaller portfolios start on Essentials at $899 a month. Busy offices usually need the full-time Executive plan at $1,599 a month.

Your first 30 days

Week one: DoorLoop access with a limited role, and your vendor list.
Week two: tenant messages and work orders.
Week three: leasing and renewals.
Week four: month-end records and owner reports.

FAQ

Can a VA use DoorLoop without training? They'll need a walkthrough of how you've set it up. We match for property management experience where we can.

Can they answer tenant calls? Yes, if your hours overlap. Our time zone calculator shows the hours in India.

Should they have full admin access? No. Give them the smallest role that lets them do the job.

Do you help with other software? Yes, including AppFolio, Buildium, Propertyware and Zillow Rental Manager.

What if the fit isn't right? Tell us within 30 days and we replace your VA at no cost, carrying the documented context over so you do not start from zero.

Get a free VA shortlist in 72 hours.

Tell us what you need. We send 2–3 hand-picked, vetted VAs to interview. $0 recruitment fee, and you pay nothing until your VA starts. Essentials $899/mo, Executive $1,599/mo, AI Manager $2,599/mo, month-to-month.