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Chiropractor Virtual Assistant

Chiropractic practices run on visit frequency. Care plans only work when patients keep their appointments, new patients need intake and insurance checks before the first visit, and inactive patients need a reason to come back. The front desk is handling all of it while greeting patients.

A chiropractor virtual assistant is a dedicated remote team member who handles scheduling, intake and the insurance and billing admin, so your front desk can focus on patients and your doctors on care.

What your VA takes on

• Scheduling: booking new and returning patients, care plan visit scheduling, confirmations and reminders.
• New patient intake: sending intake forms and checking they are complete before the first visit.
• Insurance verification: checking eligibility and benefits for your team's review, and tracking authorizations where needed.
• Billing follow-up: claim status follow-up, patient balance reminders and statement admin.
• Reactivation: contacting inactive patients from your list with your message.
• Reviews and referrals: review requests and referral program admin.

A typical week

• Daily: confirmations, intake completion check, schedule gaps filled.
• Tuesday: insurance verification for next week's new patients.
• Wednesday: claim status follow-up and patient balances.
• Thursday: reactivation outreach.
• Friday: reviews and weekly visit report.

Tools they work in

• Practice software: ChiroTouch, Jane, ChiroFusion, ECLIPSE, Genesis Chiropractic Software
• Payer portals and clearinghouses you grant access to
• Messaging: your reminder and texting tools

The bright line

Your VA gives no clinical advice and does not decide on care plans. Coding and documentation decisions stay with your licensed team; the VA follows up claims and paperwork you prepare. Privacy obligations, including HIPAA where it applies, are discussed and agreed with you before any access is given, and your VA works only inside your systems with the role you assign. If a setup cannot meet your obligations, we will say so.

Signs it is time

• Care plans fall apart because visits are not rebooked.
• New patients arrive with incomplete forms or unchecked insurance.
• Claims go unchased for weeks.
• Your inactive patient list is never contacted.

What it costs

Flat monthly plans, one dedicated VA: Essentials $899/mo (20 hours a week), Executive $1,599/mo (full-time) and AI Manager $2,599/mo (full-time, AI-fluent). Worked out per hour from those published prices, that is about $10/hr, $9/hr and $15/hr all-in. Every plan includes a free shortlist of 2–3 vetted VAs in 72 hours, a $0 recruitment fee, payment only once your VA starts, month-to-month terms and a 30-day replacement. See pricing.

Solo practices usually start on Essentials; multi-doctor clinics often need a full-time plan to cover scheduling and billing follow-up.

Your first 30 days

1. Week one: scheduling rules and confirmations.
2. Week two: intake and insurance verification.
3. Week three: claim and balance follow-up.
4. Week four: reactivation and reviews.

Related

• Virtual assistant for medical practices
• Medical billing virtual assistant
• Med spa virtual assistant
• All industries we support

FAQ

Can a VA verify insurance? Yes, through your payer portals, for your team's review.

Do they work in ChiroTouch or Jane? Yes, with the role you assign.

Will they talk to patients about treatment? No. Scheduling, forms and billing questions only.

Can they help with reactivation? Yes, using your list and your message.

What about privacy? Privacy obligations, including HIPAA where it applies, are discussed and agreed with you before any access is given, and your VA works only inside your systems with the role you assign. If a setup cannot meet your obligations, we will say so.

What if the fit isn't right? Tell us within 30 days and we replace your VA at no cost, carrying the documented context over so you do not start from zero.